FAQs

1. What is Coast & Collar?

Coast & Collar  is your trusted online store for premium pet food and accessories. We offer high-quality products to keep your furry friends happy, healthy, and entertained.

2. What types of products do you sell?

We provide a wide range of pet essentials, including:

  • Toys & Accessories (interactive toys, collars, leashes, etc.)

  • Bedding & Comfort Items (cozy beds, blankets, cushions)

  • Grooming Supplies (shampoos, brushes, nail clippers, etc.)

3. How do I place an order?

Ordering from Happy Pet Labs is easy:

  1. Browse our website and add items to your cart.

  2. Proceed to checkout and enter your shipping details.

  3. Choose a payment method and complete your purchase.

  4. Receive a confirmation email with your order details.

4. What payment methods do you accept?

We accept major credit/debit cards, PayPal, and other secure online payment options.

5. How long does shipping take?

Shipping times vary based on location and order size. Typically:

  • Standard Shipping: 3-7 business days

  • Express Shipping: 1-3 business days

6. Do you offer international shipping?

Currently, we ship within [Your Country] only. We are working on expanding to international destinations soon!

7. What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return eligible items within [5] days of receipt. Items must be in their original condition. Perishable items like pet food may not be returnable.

8. Can I track my order?

Yes! Once your order is shipped, you will receive a tracking number via email.

9. Are your products sustainable?

Yes! Sustainability is a big part of what we care about. We do our best to stock eco-friendly, responsibly sourced, and low-impact products whenever possible. That includes items made from recycled materials, biodegradable packaging, and brands that prioritize ethical sourcing and reduced carbon footprints. We also work with local suppliers when we can to cut down on transportation emissions. While not every single product is 100% sustainable, we’re constantly working to expand our greener options because we believe caring for your pet shouldn’t come at the planet’s expense.